Privacy Policy

Last updated: 01.01.2026

1. Introduction

DMM IT LTD ("we", "our", "us") is committed to protecting the privacy of individuals who visit our website dmmit.com and who use our services. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

DMM IT LTD is registered in United Kingdom under registration number 13552783, with its registered address at Suite 4975 Unit 3a 34-35 Hatton Garden, Holborn, London, EC1N 8DX, United Kingdom.

2. Data Controller

DMM IT LTD is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at info@dmmit.com or by post at Suite 4975 Unit 3a 34-35 Hatton Garden, Holborn, London, EC1N 8DX, United Kingdom.

3. Data We Collect

We may collect the following categories of personal data:

Identity Data: first name, last name, job title, company name.
Contact Data: email address, telephone number, postal address.
Technical Data: IP address, browser type and version, operating system, time zone setting, device information.
Usage Data: information about how you use our website and services, including pages visited, time spent on pages, and navigation paths.
Marketing Data: your preferences regarding receiving communications from us.
Communication Data: any information you provide when you contact us via forms, email, or telephone.

4. Legal Basis for Processing

We process your personal data on the following legal bases under the GDPR:

Consent: Where you have given clear consent for us to process your personal data for a specific purpose, such as receiving marketing communications.
Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legitimate Interests: Where processing is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes improving our services, website analytics, and business operations.
Legal Obligation: Where processing is necessary to comply with a legal obligation to which we are subject.

5. How We Use Your Data

We use your personal data for the following purposes:

To provide and manage our services to you.
To respond to your enquiries and communications.
To send you information about our services where you have consented to receive such communications.
To analyse website usage and improve our website and services.
To comply with legal and regulatory obligations.
To protect our business and your account from fraud and other illegal activities.
To administer and protect our business and website, including troubleshooting, data analysis, and system testing.

6. Data Sharing

We may share your personal data with the following categories of recipients:

Service Providers: Third-party companies that provide services on our behalf, such as hosting, analytics, and email delivery. These providers are contractually obligated to protect your data.
Advertising Platforms: Where necessary for the delivery of our services, we may interact with platforms such as Google Ads, Microsoft Advertising, and Meta on your behalf.
Legal Requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

We do not sell your personal data to third parties.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on the nature of the data and the purposes for which it is processed. When data is no longer required, it is securely deleted or anonymised.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights in relation to your personal data:

Right of Access: You have the right to request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data.
Right to Erasure: You have the right to request that we delete your personal data in certain circumstances.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us at info@dmmit.com. We will respond to your request within 30 days. You also have the right to lodge a complaint with your local data protection supervisory authority.

10. Cookies

Our website uses cookies and similar technologies to improve your browsing experience and analyse website traffic. For detailed information about the cookies we use and how to manage them, please refer to our Cookie Policy.

11. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy practices. We encourage you to read the privacy policy of every website you visit.

12. Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to delete that information promptly.

13. International Transfers

Your personal data may be transferred to, stored, and processed in countries outside the European Economic Area (EEA). Where such transfers occur, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission or other legally recognised transfer mechanisms, to protect your data in accordance with the GDPR.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your data protection rights, please contact us:

Company: DMM IT LTD
Address: Suite 4975 Unit 3a 34-35 Hatton Garden, Holborn, London, EC1N 8DX, United Kingdom
Email: info@dmmit.com
Phone: +44 7445 688249